Access on the U-M campuses varies depending on the type of assistance animal.
Where are Service Animals Allowed at U-M?
Generally, Title II and Title III entities, including the University of Michigan, must permit service animals and service animals in training to accompany people with disabilities in all areas where members of the public are allowed to go.
University personnel must allow service animals to accompany their handlers when the disability is apparent without asking the handler any questions. Examples include:
Guiding a person who is using a white-cane
Pulling a wheelchair
Assisting an individual with stability or balance
Seeking Clarification
If the need for the service animal is not apparent, personnel may only ask:
Is this dog (or mini horse) a service animal required because of a disability?
What work or task has the dog (or mini horse) been trained to perform (Only if necessary following the first inquiry).
Personnel may not ask for:
Details about the individual’s disability
Medical records or documentation
Proof or registration that the dog or miniature horse is a service animal
A demonstration of the animal’s tasks
If the handler confirms the animal is required for a disability, the animal must be permitted into public spaces. When in doubt, admit the animal and contact the Disability Equity Office for advice.
Before excluding a service animal, contact the Disability Equity Office for advice.
Examples of Permitted Areas
Service animals are permitted:
Any place open to the public or places where the public are invited to enter to purchase items or services, attend athletic events or shows, etc.
In medical facilities.
However, there are areas of medical facilities such as burn units, and spaces requiring a sterile environment.
Review the patient and visitor guide for more information about service animals and service animals in training in Michigan Medicine facilities.
Places owned or operated by federal or state governments, including public schools, town halls, and state agencies.
This includes the public spaces and places on the University of Michigan campus including most areas in libraries, museums, lecture halls, conference and event spaces.
Exclusion of Service Animals
Service animals may be excluded if:
Their presence fundamentally alters the nature of a program or service.
The animal is out of control, and the handler cannot regain control.
The animal is not housebroken.
Before excluding a service animal, contact the Disability Equity Office for advice.
Where are Emotional Support Animals Allowed at U-M?
Emotional support animals are not covered under the ADA. However, individuals with disabilities living in University of Michigan residence halls may request accommodations under the Fair Housing Act (FHA). Students seeking additional information should contact Services for Students with Disabilities. Employees residing in U-M residence halls, as well as non-university-affiliated partners or family members living in U-M residence halls, may submit an accommodation request using the ADA Initial Contact Form.
